Refund policy

Return & Refund Policy

At ARVO STYLE, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

Return Eligibility

You may request a return within 7 days of receiving your order if:

  • The item is unused, unwashed, and in its original condition.
  • All original tags and packaging are intact.
  • You have proof of purchase or your order number.

Non-Returnable Items

The following items cannot be returned:

  • Sale or clearance items
  • Gift cards
  • Customized or personalized products
  • Items that have been worn, washed, or damaged after delivery

Refund Process

Once we receive and inspect your returned item, we'll notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–7 business days.

Exchanges

We offer exchanges for eligible items if you need a different size or if the item is defective, subject to product availability.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery at [EMAIL ADDRESS] with your order number and clear photos of the item. We'll arrange a replacement or refund as quickly as possible.

Return Shipping Costs

If the return is due to our mistake (wrong, damaged, or defective item), we will cover the return shipping cost. For all other eligible returns, the customer is responsible for return shipping charges unless stated otherwise.

Contact Us

If you have any questions about returns or refunds, please contact us at:

Email: arvocollection22@gmail.com

Thank you for shopping with ARVO STYLE.